The signer wants me to explain what the document means.
Short answer
A notary cannot explain the legal effect of a document. Explain what a notary does, then refer the signer to the preparer or an attorney.
Full explanation
You may identify where information appears, describe the notarial act neutrally, and answer procedural questions. You may not interpret terms, advise on consequences, or tell the signer whether the document is in their interest.
Example
"I can tell you which section that term appears in, but I can't explain what it means for you — that's a question for the attorney or the company who prepared it."
Common mistake to avoid
Explaining a document is unauthorized practice of law unless you are also a licensed attorney in that state.
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Notary Answers™ by QuitaDell Enterprises — educational information about notarial procedure, not legal advice.