The signer can only sign by mark.
Short answer
Use your state's signature-by-mark procedure: the signer makes the mark, witnesses observe as required, and the notary records the method in the journal.
Full explanation
Confirm the witness requirements before the appointment and bring the journal notation language with you. The signer must make the mark themselves.
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Notary Answers™ by QuitaDell Enterprises — educational information about notarial procedure, not legal advice.
https://www.quitadell.com/notary-answers/real-world-scenarios/signer-can-only-sign-by-mark-scenario